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About KSHIP
Since 1997 we have had a first-hand perspective on the needs of small business
operators, and how to leverage the commerce potential of the Internet to make
their businesses flourish in ways that were not possible just a few years
ago. We're also able to offer flexible, personalized support for our hosting
services—if your website requires a particular capability that's not included in
one of our hosting plans, we'll do our best to try and accommodate your needs.
And unlike many other small hosting companies, we are not resellers or agents
for a larger hosting service; we maintain our own servers, giving us the ability
to offer the highest levels of performance and reliability at competitive
prices.
About Our Servers
Our
servers are located in a world-class data center, which features raised floors,
HVAC temperature control systems with separate cooling zones, fully redundant
power on the premises, and seismically-braced server racks; the facilities have
a wide range of physical security features, including state-of-the-art smoke
detection and fire suppression systems, motion sensors, and 24x7 secured access,
as well as video camera surveillance and security breach alarms.
Increase
your website uptime with Kship. Only the highest of quality servers are put into
production and are housed in the state data centers. Kship does not
oversell server storage space or data transfer keeping the servers lightly
loaded and very productive. It is a proven fact that a lightly loaded server
will have better uptime than an overloaded server.
Kship monitors every server, every minute of every day. If a server were to go
down, one of our Kship technicians would log into the server and fix the issue
before you would even know the server was down. Unlike other companies when
there is an issue we don't just reboot the server, we search and find the cause
so it does not happen again.
Here at Kship we are confident that you will have great uptime. That's why at
Kship we guarantee that you will have at least 99.9% uptime during any given
month or you will receive a refund.
12 Hour Response Guarantee - Kship guarantees you will receive a response on
your support tickets within 12 hours or you will receive a free month.
What is Kship's average support response time?
Under 30 Minutes! |